Terms of use

Last updated: 22 September 2026.

Using Marke8

Use accurate account information, keep your login secure, and only represent brands or social accounts you are authorized to manage. Do not impersonate creators, submit misleading performance data or upload content you lack permission to share.

Discovery and recommendations

Researched profiles may be unclaimed and recorded metrics may be out of date. Recommendations help assess relevance; they do not guarantee creator availability, audience authenticity, sales, reach or return on spend. Creator participation and pricing must be confirmed for each campaign.

Campaigns and offline payment

Submitting a campaign starts the review and coordination process. It does not charge a card or confirm receipt of funds. The Marke8 team will contact the brand to arrange payment and agree next steps. Campaign scope, deliverables, timing, usage rights, creator compensation and any changes or refunds must be agreed before the relevant work starts.

Cancellation and refunds

You may request cancellation by contacting buddy@marke8.com or support with your campaign reference. We will confirm the work completed, any agreed commitments already made and the next steps.

Refunds are available for unspent funds that have not been committed to agreed work. Completed work and non-recoverable creator commitments are reviewed against your campaign terms and explained before the refund amount is confirmed. If the agreed campaign cannot be delivered, we will discuss a revised scope or a refund for the undelivered portion.

Refunds are arranged through the Marke8 team while payments are handled offline. We will confirm the amount, payment method and expected processing time in writing. Submitting a request does not itself process a refund. These terms do not limit any mandatory rights that apply to you.

Creator participation

Creators can review an invitation and accept or decline its terms. Published content must meet the agreed brief and applicable platform and advertising requirements. Creator payments are handled under agreed campaign terms; submitting a link does not automatically release a payment.

Problems, changes and account closure

Contact support if delivery is delayed, a listing is incorrect, or a campaign needs revision or cancellation. We will review the issue and communicate the agreed next steps. Removing an account does not by itself cancel outstanding campaign obligations.

Your information

Our Privacy notice explains account information, researched profiles and how to request corrections or deletion.